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GENERAL => General => Topic started by: Prospeeder on March 04, 2006, 06:29:22 PM

Title: The Cradle Bolt Recall
Post by: Prospeeder on March 04, 2006, 06:29:22 PM
Do they still honor that if you have lower miles? Like i have 73500 miles, and it lived in michigan for 14 years, do you think they might honor it? THey told my dad if his truck had 80k or less they could have honord the Windsheild wiper curciut board recall, think its the same for this?
Title: The Cradle Bolt Recall
Post by: Invasion1 on March 04, 2006, 06:41:49 PM
Call your Dealer

doubt it though  :?
Title: The Cradle Bolt Recall
Post by: GangstGP on March 04, 2006, 07:58:17 PM
where is the cradle bolt they are talking about? I want to see if mines ok.

Is it supposed to rust out? I have solved most of the recall problems on my own and wouldnt mind catching this one early.
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 04, 2006, 10:16:34 PM
yea, in certain states including michigan and like wisconson in the salt belt have the cradle bolts rust out and cause them to seperate pinching the rack and pinon and losing all control of the vehicle
Title: The Cradle Bolt Recall
Post by: dbtk2 on March 05, 2006, 10:47:43 AM
One of my dads cradle bolts broke off in his TGP.  I'm assuming this would be covered under the recall.  His car has over 140k on it and has been in OH & MI its entire life.  I don't know what the recall consists of but I would assume this would be covered?

Shawn
Title: The Cradle Bolt Recall
Post by: R Dubya on March 05, 2006, 12:17:32 PM
there are washers that the bolts go through, they rust out, become weak, and the weight of the cradle breaks through them.  Sometimes they break the bolts too.  It can be a real bitch to get those bolts to come out, so the dealer will most likely give you a hard time having them replaced.  They only honor recalls for a certain period of time, but it you create enough of a stink they will probably have no choice but to do it.  You can always call and find out.
Title: The Cradle Bolt Recall
Post by: GutlessSupreme on March 05, 2006, 05:17:47 PM
It's SUPPOSED to be covered, but a lot of guys on w-body have had real trouble getting it done, or just didn't get it done at all. Some dealers just wouldn't honor the recall, which as far as I know is breaking the law, but nothing ever became of it. Then again, there was one guy where the dealer went so far as to install an entirely brand new cradle, no charge.
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 05, 2006, 06:58:15 PM
So if i was going to go and make a big stink, what would i say? Like, as an argument?
Title: The Cradle Bolt Recall
Post by: TGPilot on March 05, 2006, 07:35:58 PM
Tell them the NTSB is the one who put out the recall because it is a fetal injury type recall. It makes no difference if the car is 1 year old or 100 years old if it is under the NTSB for recall it must be done. Now the problem will be in the wording of the recall. If I remember right it states vehicles in certain salt climates to be the big issue. If you have rust in the area of the bolts or the seating points then they should do it. They should at least inspect the bolts for serious corrosion or fatigue without charge under the recall notice.

If they say they can not find the recall then call the NTSB they will give you the notice number. At the same time tell them the dealer name and location. They will most likely fax it to them and also call the service manager. 8)
Title: The Cradle Bolt Recall
Post by: R Dubya on March 05, 2006, 07:45:56 PM
On my higher mileage TGP, when it was running  I took it to a dealer to have this recall performed.  They would not honor it, because they did not have the information saying whether or not the recall had been performed, and the dick service manager would not even look into it.  I called 1-800-GM CARES or something, the customer service line, and they looked into it.  I was supposed to hear back from the regional director or something, he was supposed to find my info, but I never heard from him.  Oh well, the tranny quit and I will replace them myself when I install the 5 spd.  There is supposedly a time frame in which they honor the recalls, they do expire, but if you never received notice, you could also play that card.  Call them and find out, that's the only way to get to the bottom of it.
Title: The Cradle Bolt Recall
Post by: GutlessSupreme on March 05, 2006, 09:41:14 PM
That was another thing I remember.. dealer wouldn't perform it on a TGP because our 1G5xxxxxxx VIN wasn't included, or something to that effect.

How do recalls work anyway? Doesn't the dealer get compensated by GM anyway? wtf do they bitch about then?
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 05, 2006, 10:45:51 PM
SO basicly tell them its a safty risk for me, and that NTSB says its a saftey recall that could endanger my life, they need to perform it, or somthing along those lines?
Title: The Cradle Bolt Recall
Post by: LukeZ34 on March 06, 2006, 03:32:22 PM
I spoke with our manager at work (GM Dealership) this afternoon about the recalls.
I asked her if any GM recalls have an expiration date on them, and she said that if they are safety related recalls, they have NO expiration. The vehicle could have 200K+ miles on it and be 16+ years old, and GM MUST honor that recall. Now, if the recall is something performance related (ie. fuel filter, etc) then those are allowed to expire after time. I trust what she says, as she's been working there for years.

So from the sounds of it, GM must honor the cradle bolt recall if it has NOT been done on the car yet. They can determine that by searching the history of the VIN. I plan to take them our TGP's VIN to see if it has any open recalls on it. Hopefully it doesn't, but who knows.
Title: The Cradle Bolt Recall
Post by: TGPilot on March 06, 2006, 04:05:22 PM
Quote from: TGPilotIt makes no difference if the car is 1 year old or 100 years old if it is under the NTSB for recall it must be done.

I have been around these types of recalls before. The DSM world has one on it's transfer cases. DSM service dealers must replace the transfer case if the car has 10 miles or 10,000,000 miles and the transfer case is leaking from the yoke. Mine was done free of charge and they did not even do a history on the Talon.

When the NTSB flags for safety it MUST be honored no matter what. If they can not find the history then they MUST assume it was never done! Start telling the dealer you are going to file an investigative complaint with the NTSB about your car...most likely they will stop you before you hit the door! :wink:  8)
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 06, 2006, 05:52:55 PM
I went there, give them my VIN, and they said theres absolutly no recalls for my car...ever, WTF they said to bring in a campaign number from NTSB for them to be able to possibly do anything....

So just give them this number, or should i pring off the whole page, it says for a buick regal of 1988, think they will care? It doesnt specificly say Grand Prix 1990, but knowing dealers, they will try to squeeze out of anything...

give em this number and a print out next time i go of the NTSB website

00V189000 - Front Cradle bolts
97V058000 - Rear cradle bolts
Title: The Cradle Bolt Recall
Post by: TGPilot on March 06, 2006, 06:10:35 PM
Sorry I have been dealing with my pilots license stuff again and got NTSB in my head.  :oops:

It is NHTSA Recall ID# 97V058000 It effects ALL W-bodied cars from what I am reading. I am searching more to find the exact wording. If I can not find it I will have my friends at Pontiac here in the springs print it out. 8)


QuoteAuto Recall Date: 04/08/1997
Vehicle Component: STRUCTURE
Estimated Vehicles Affected: 676535
1991 PONTIAC GRAND PRIX Defect Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT AND WISCONSIN. THE REAR CRADLE BOLTS PULL THROUGH THE RETAINERS DUE TO CORROSION OF THE RETAINER. IF BOTH BOLTS PULL THROUGH, THE REAR CRADLE WOULD NOT LONGER BE SUPPORTED AT THESE MOUNTING LOCATIONS AND THE STEERING INTERMEDIATE SHAFT CAN SEPARATE FROM THE STEERING GEAR.
Defect Consequence:
IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, A VEHICLE CRASH COULD RESULT.
Remedy:
DEALERS WILL REPLACE THE REAR CRADLE BOLTS AND RETAINERS.
Notes: GENERAL MOTORS CORP., 97016
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 06, 2006, 10:27:55 PM
Alright, im goin back tomarrow! So if they still say no, tell them ill just file a complaint with the NHTSA, fun stuff, the LAST thing i want is to be driving down the road and have my engine fall to the ground and not be able to steer  :roll:

Now, my car HAS been in michigan for 14 years, and then was brought here, to washington, so they can look up its past history correct?

Also, you say they HAVE to perform safety recalls no matter the age or milage, they wouldnt replace my dads sliverado windshield wiper circuit board because they said it had to many miles on it, was that totally illeagle and we could go back and make them fix it still?
Title: The Cradle Bolt Recall
Post by: Invasion1 on March 06, 2006, 10:33:15 PM
Give em Shit Speeder.......... 8)
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 06, 2006, 10:38:22 PM
oh i Will have my god damn cradle bolts fixed, if i have to go to the manager, to NHTSA, or what ever!!!1!11! lol, free stuffs always the best  8)
Title: The Cradle Bolt Recall
Post by: dbtk2 on March 07, 2006, 03:55:06 PM
I'm bringing my STE into the dealer on the 22nd to get the tranny work done, and although my cradle and bolts are in great shape (because I replaced all the bolts myself a couple years ago  :evil: ) it doesn't need the work done, but I'll bring my dads TGP in there at the same time and give them the recall info on it and if they won't do anything about it I'm gonna ask them to go for a little drive with me to see if they feel that it is safe with the cradle creaking and you being able to physically feel it moving underneath the car.  I'll also see if they'll throw it on the hoist so I can show them where the cradle had to have plates welded to it where it was rotted through.  Then if they don't do anything I'll mention a lawyer and see what comes of it.  So on the 22nd we'll see!!!

Shawn
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 07, 2006, 05:02:18 PM
AHHH, they said they go off of a GM Recall Data base, and the NHTSA numbers mean nothing to them, and GM has no recalls open for any grand prixs from 88-91. THey told me to call the 1800 numbers from the NHTSA and see if they can get some kind of GM number or somthing  :?
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 07, 2006, 05:26:11 PM
NOOOO!! What the hell, i called Pontiac, they said yes, there is the cradle bolt recall, but it doesnt pertain to Your specific vehicle, and i cannot pull up any info on where it was originally sold (because it beeing over 10 years old ) nor if the prodcedure has been done, according to this, it wasnt even affected. AHHHH Its the fucking TGP VIN number! Damnit, what should i do??
Title: The Cradle Bolt Recall
Post by: R Dubya on March 07, 2006, 05:38:47 PM
buy a torch, a 3/4" drive 3 foot ratchet and some sockets to go along with it.  
:lol:

Have someone take a look at it and inspect the washers for wear.  Make sure they aren't rusting and you will be fine.
Title: The Cradle Bolt Recall
Post by: LukeZ34 on March 07, 2006, 06:00:33 PM
Yea, they couldn't pull up anything on our car here either. Our service manager said it was too old.

I can only assume ours has been done. Especially since we bought it from the original owner who still lives in the same town where he bought it.  :lol:
Title: The Cradle Bolt Recall
Post by: Prospeeder on March 07, 2006, 06:12:39 PM
Well, i guess for most of us all is lost, the Damn TGP number doesnt show any recalls for the car...EVER like any recalls for a Turbo Grand Prix  :x i really wanted free stuff, LOL!!
Title: The Cradle Bolt Recall
Post by: dbtk2 on March 07, 2006, 08:21:54 PM
I'm going into my dealer and giving them hell anyways.  They're gonna put new bolts in it whether they like it or not!  :D
Title: The Cradle Bolt Recall
Post by: Invasion1 on March 07, 2006, 08:58:52 PM
Give em shit dbtk2.... :x
Title: The Cradle Bolt Recall
Post by: LukeZ34 on March 07, 2006, 09:06:41 PM
I'm going to try another dealer in town, even though all their information comes from GM DealerWorld, which is the same for each dealership.
I'm not expecting anything different though.

Jess just told me (and I had totally forgot this) that when we bought the car, he told us that no recall work had been done because he never got the notices.  :shock:
Title: The Cradle Bolt Recall
Post by: LukeZ34 on March 08, 2006, 08:15:23 PM
I decided to call Pontiac directly tonight to see if they could get me any information.
They showed no open recalls on the car.
If anyone else wants to call them here's the number I used:

1-800-762-2737
then press
4 for Customer assistance
then press
2 for product recalls
then press
1 For english
wait for the menu to finish speaking, and stay on the line. You'll eventually be connected to a CSR.
I just explained to them that I was looking for open recalls on my 90 Pontiac Grand Prix Mclaren, and gave him the VIN number. Easy as that.

Hope that helps.